Reviewed by 1 customer
Displaying review 1
i never purchased from hayneedle and to be quite honest, after reading reviews, i was very hesitant. however, i loved these bunk beds and couldn't resist the price. i placed my order and within days i received the beds. upon opening them, i noticed there was a gash located in the wood but it was painted over- something that wasn't extremely noticeable because the beds were facing away from the door. i called hayneedle and the customer service rep was extremely accommodating. i was credited a small amount for the damaged merchandise and even sent an email within hours showing a credit back to my card! the bunk beds are really cute for the little ones and you cant beat the price! my first experience with hayneedle was GREAT and i will definitely be ordering things from them in the future... thanks hayneedle!
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